Troubleshoot: Difference between revisions

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# un-pin and re-pin should reload the app
# un-pin and re-pin should reload the app
# Click retry and when this loads check the version matches the version [[Releases]]
# Click retry and when this loads check the version matches the version in [[Releases]]


[[File:Addin load error.png]]
[[File:Addin load error.png]]


If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason.
If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason.

Revision as of 08:04, 30 October 2025

Steps to trouble shoot issues

  • Add in load issue
  1. un-pin and re-pin should reload the app
  2. Click retry and when this loads check the version matches the version in Releases

If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason.