Troubleshoot: Difference between revisions

From Apps for Creatio
Created page with "Steps to trouble shoot issues * Add in load issue # un-pin and re-pin should reload the app # Click retry and when this loads check the version matches the version Releases thumb"
 
No edit summary
 
(3 intermediate revisions by the same user not shown)
Line 4: Line 4:


# un-pin and re-pin should reload the app
# un-pin and re-pin should reload the app
# Click retry and when this loads check the version matches the version [[Releases]]


[[File:Addin load error.png|thumb]]
[[File:Addin load error.png]]
 
# Click retry and when this loads check the version matches the version in [[Releases]]
 
To check the version click on the Cog icon on the footer and it is shown on that screen.
 
----
 
If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason.

Latest revision as of 12:08, 30 October 2025

Steps to trouble shoot issues

  • Add in load issue
  1. un-pin and re-pin should reload the app

  1. Click retry and when this loads check the version matches the version in Releases

To check the version click on the Cog icon on the footer and it is shown on that screen.


If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason.