Troubleshoot: Difference between revisions
From Apps for Creatio
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# un-pin and re-pin should reload the app | # un-pin and re-pin should reload the app | ||
[[File:Addin load error.png]] | |||
# Click retry and when this loads check the version matches the version in [[Releases]] | # Click retry and when this loads check the version matches the version in [[Releases]] | ||
To check the version click on the Cog icon on the footer and it is shown on that screen. | |||
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If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason. | If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason. | ||
Revision as of 12:08, 30 October 2025
Steps to trouble shoot issues
- Add in load issue
- un-pin and re-pin should reload the app
- Click retry and when this loads check the version matches the version in Releases
To check the version click on the Cog icon on the footer and it is shown on that screen.
If loading fails open url https://appaccreatio.crmtogether.com/ which is the app location. This allows you to check if the domain is blocked and/or inaccessible for some reason.
