Microsoft Outlook: Difference between revisions

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Created page with "When you open the task pane click the Pin to keep it open. 200px] Frst time in your need to Add your connection We are now assuming the task pane is pinned. If the task pane is not pinned it will close when you change emails. Clicking on an email will trigger the system to check for a match in the Creatio data If a match is found the summary will display 500px You can then Sav..."
 
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[[File:Creatio email matching.png|500px]]
[[File:Creatio email matching.png|500px]]


You can then Save the Email as a "Touch point" against the entity.
You can then Save the Email as an Activity against the entity.


[[File:Creatio save email.png|500px|]]
[[File:Creatio save email.png|500px|]]


When there is no match found the system will Prompt to create a new "Prospect".
When there is no match found the system will Prompt to create a new "Account".


Default values like the Customer Name, Contact Name and email will be filled in.  
Default values like the Account name, Contact Name and Email will be filled in.  


[[File:Creatio new prospect.png|300px]]
[[File:Creatio new account.png|300px]]
 
This data can be edited later on also.

Revision as of 12:51, 5 November 2024

When you open the task pane click the Pin to keep it open.

]

Frst time in your need to Add your connection

We are now assuming the task pane is pinned. If the task pane is not pinned it will close when you change emails.

Clicking on an email will trigger the system to check for a match in the Creatio data

If a match is found the summary will display

You can then Save the Email as an Activity against the entity.

When there is no match found the system will Prompt to create a new "Account".

Default values like the Account name, Contact Name and Email will be filled in.