File Email: Difference between revisions

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---- Compose Mode ----
----  
Compose Mode


As of Dec 2025 you can Save emails before sending them. This saves having to switch to the Sent Items folder to save an email you sent (or are sending).  
As of Dec 2025 you can Save emails before sending them. This saves having to switch to the Sent Items folder to save an email you sent (or are sending).  
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[[File:save and send.png]]
[[File:save and send.png]]


---- Limitations ----
----  
Limitations


* Email attachments over 5mb cannot be uploaded (Out of the box but can be configured)
* Email attachments over 5mb cannot be uploaded (Out of the box but can be configured)

Revision as of 12:10, 17 November 2025

Clicking the File Email button above the context

will open the dialog to Save the email to Creatio

  • Where are emails filed?

When you file an email against an opportunity an Activity record is created and marked against the opportunity and any linked Account and/or Contact.



Compose Mode

As of Dec 2025 you can Save emails before sending them. This saves having to switch to the Sent Items folder to save an email you sent (or are sending).


Limitations

  • Email attachments over 5mb cannot be uploaded (Out of the box but can be configured)
  • Email attachments with the following file extentions ONLY will be uploaded (Out of the box but can be configured)

doc,docx,rtf,odt,pages,pdf,xls,xlsx,xlsm,xlsb,csv,ods,ppt,pptx,ppsx,txt,log,json,md,config,zip,rar,7z,gz,pjp,pjpeg,jfif,webp,tif,bmp,png,jpeg,jpg,gif,ico,xbm,dib,emz,jfif,heic,ai,eps,jpe,cod,ief,ras,cmx,pnm,pbm,pgm,ppm,rgb,xpm,xwd,mp3,wav,mp4,mov,wmv,bpmn,frx,msg,vcf,ics,p7s,p7m,wmz,mso,dwg,mpp,step,vsd,vsdx,psd,gbt,prn,stp,rdp,dtf